Grapple Hotel & Spa
손님 리뷰
Lovely friendly team of staff who went out of their way to fulfil our expectations 😊 thank you to all 🙏 but especially the main waiter who sadly will be leaving soon. Sorry I didn’t get your name but your customer service was above and beyond. All the best in your new job
Kim
2024년 10월
I often had issues with soft beds, causing back pain. The beds here we're perfect. Its been a long time since I slept so well! And the personal was very helpful.
Samantha
2025년 1월
Very friendly, helpful staff, all had a good sense of humour when dealing with tourists who can speak very little Portuguese. Beautiful modern design, high ceilings. Location away from the more hectic places in the Douro valley.
Jennifer
2023년 10월
The jacuzzi in the spa room is amazing. The place is perfectly decorated, beautiful, modern. And surrounded by wine, I really like the swimming pool and the dining room.
Nuttaya
2024년 10월
Room was very comfortable. SPA is very nice and water temperature was perfect! Everything was very clean. Staff was very friendly!
Carlos
2023년 5월
- the lovely cat following us every time - the people at the hotel were very talkative and open-minded - the service was wonderful
Anonymous
2023년 4월
Very modern and nice facilities (villa, both external and internal swimming pool, common area), attention from the hotel staff, proximity to the Douro region
Vitor
2023년 7월
The staff was amazing with us and our daughter. The Villa, the breakfast, the pool, everything was amazing. Brand new hotel managed by good people.
Luís
2022년 4월
nice rooms with a lovely for sunrise. very welcome pool to refresh after a day out in the sun. lovely breakfast. very friendly and helpful staff.
Manuel
2022년 7월
Everything - wonderful place
David
2023년 8월
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